Privacy statement

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At Frontera Properties SL (hereinafter "we," "us," or "our"), we value the protection of your personal data. This privacy statement explains how we collect, use, and protect your personal data when you use our website www.casafrontera.com (hereinafter the "Website") and our apartment rental services.

1. Who is responsible for processing your data?

Frontera Properties SL is responsible for processing the personal data collected via the Website. The apartment is located at Calle Luisa Fernanda 8, 03189 Orihuela Costa (Alicante).

1. What personal data do we collect?

We may collect the following data from you:

• Identification data: such as your name, address, phone number, and email address.

• Booking information: such as the details of booked apartments and the duration of your stay.

• Payment data: such as bank account numbers or credit card information for processing payments.

• Correspondence: such as emails or other messages you send to us.

• Technical data: such as IP address, browser information, and data about your use of the Website (via cookies).

1. Why do we collect your personal data?

We collect and process your data for the following purposes:

• To manage and execute your reservations.

• To process and verify payments.

• To communicate with you about your booking, questions, or complaints.

• To send you information and updates related to our services, if you have given consent for this.

• To improve our Website and track usage statistics.

1. Legal basis for processing

We process your personal data only on the basis of the following legal grounds:

• The performance of a contract (such as processing your booking).

• Your consent (such as for marketing purposes).

• Compliance with legal obligations.

• Legitimate interests (such as improving our services and Website).

1. With whom do we share your data?

We do not share your personal data with third parties, except:

• With service providers who assist us in delivering our services (such as booking systems, payment processors).

• With governmental authorities if required by law.

• With third parties if necessary to protect our rights, property, or safety.

1. How long do we retain your data?

We retain your personal data as long as necessary to fulfill the purposes for which they were collected, or as long as legally required.

1. Your rights

You have the right to:

• Access the personal data we process about you.

• Have inaccurate data corrected.

• Request the deletion of your data (right to be forgotten).

• Request the restriction of processing your data.

• Object to the processing of your data.

• Withdraw your consent if processing is based on consent.

You can exercise these rights by contacting us at stay@casafrontera.com.

1. Security of your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

1. Changes to this privacy statement

We reserve the right to update this privacy statement from time to time. Changes will be published on this page.

1. Contact

If you have questions about this privacy statement or how we process your personal data, you can contact us at:

Email: stay@casafrontera.com

Address: Frontera Properties SL, Calle Monasterio de Vente de Baños 1, 30730 San Javier, Murcia, Spain.